elcinyildizbayrakMonitoring, Event and AlertAre you an IT service owner who wants to ensure your service is meeting customer requirements by detecting the events proactively before…4 min read·Jun 24, 2021----
elcinyildizbayrakIncident vs Problem based on ITIL 4As an ITIL expert, I want to discuss the difference between incident and problem based on ITIL 4. Although both of the terms are commonly…3 min read·Jun 24, 2021----
elcinyildizbayrakRisk Management Practice by ITIL 4By 2019, ITIL is renewed as ITIL 4 to integrate Agile and DevOps to ITSM strategies and become more customer focused rather than being IT…7 min read·May 27, 2021----
elcinyildizbayrakCulture versus Strategy!Let me begin with the statement of management guru Peter Drucker,3 min read·Mar 30, 2021----
elcinyildizbayrakMy Presentation Tips Through an Extraordinary CaseVisualization is a powerful method at problem solving. Professional design thinker Tom Wujec offers to use visual diagrams to solve even…4 min read·Feb 21, 2021----
elcinyildizbayrakİşimizde mutlu olmanın sırrı ne?İşimizi yaparken bizi en çok mutlu eden, başarılı hissettiren ya da anlamlı bir şeyin parçası olduğunu düşündüren etkenler neler?3 min read·Jan 28, 2021--1--1