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elcinyildizbayrak
elcinyildizbayrak

5 Followers

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Jun 24, 2021

Monitoring, Event and Alert

Are you an IT service owner who wants to ensure your service is meeting customer requirements by detecting the events proactively before becoming incidents? Or are you an IT operation manager who is handling excessive amount of events and want to decide which one should be an alert? …

Itil

4 min read

Monitoring, Event and Alert
Monitoring, Event and Alert
Itil

4 min read


Jun 24, 2021

Incident vs Problem based on ITIL 4

As an ITIL expert, I want to discuss the difference between incident and problem based on ITIL 4. Although both of the terms are commonly used in daily business life, sometimes I observe misusage or misunderstanding of incident and problem concepts. In this short article I discuss the relationship of…

Itil

3 min read

Incident vs Problem based on ITIL 4
Incident vs Problem based on ITIL 4
Itil

3 min read


May 27, 2021

Risk Management Practice by ITIL 4

By 2019, ITIL is renewed as ITIL 4 to integrate Agile and DevOps to ITSM strategies and become more customer focused rather than being IT centric. Not a big surprise, ITIL is expected to be aligned with digital transformation and digital organizations while emphasizing soft skills such as communication, collaboration…

Risk Management

7 min read

Risk Management Practice by ITIL 4
Risk Management Practice by ITIL 4
Risk Management

7 min read


Mar 30, 2021

Culture versus Strategy!

Let me begin with the statement of management guru Peter Drucker, “Culture eats strategy for breakfast!” Do you agree that culture is stronger than strategy, targets and roadmaps or not? You might find concept of culture as vague. To be clear, company culture could be defined as shared values, attitudes…

Corporate Culture

3 min read

Culture versus Strategy!
Culture versus Strategy!
Corporate Culture

3 min read


Feb 21, 2021

My Presentation Tips Through an Extraordinary Case

Visualization is a powerful method at problem solving. Professional design thinker Tom Wujec offers to use visual diagrams to solve even complex business cases. For many years, he has been asking people for sketching “how to make toast” at several workshops. If you like, you could try now as well…

Presentation Skills

4 min read

My Presentation Tips Through an Extraordinary Case
My Presentation Tips Through an Extraordinary Case
Presentation Skills

4 min read


Jan 28, 2021

İşimizde mutlu olmanın sırrı ne?

İşimizi yaparken bizi en çok mutlu eden, başarılı hissettiren ya da anlamlı bir şeyin parçası olduğumuzu düşündüren etkenler neler? — Bu kavramlar kişiden kişiye değişkenlik gösterebilir. Daha basit söyleyecek olursam, anne babalarımızın dile getirdiği “severek yaptığın bir işin olsun da gerisi olur” dileğinin içini neler dolduruyor? Beklentiler değiştikçe farklı yanıtlar mümkün olsa da aklın yolu bir dedirten birkaç önerme üzerinden bu zor soruyu yanıtlayacağım.

Is Yasam Dengesi

3 min read

İşimizde mutlu olmanın sırrı ne?
İşimizde mutlu olmanın sırrı ne?
Is Yasam Dengesi

3 min read

elcinyildizbayrak

elcinyildizbayrak

5 Followers

being curious and looking beyond

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