Monitoring, Event and AlertAre you an IT service owner who wants to ensure your service is meeting customer requirements by detecting the events proactively before…Jun 24, 2021Jun 24, 2021
Incident vs Problem based on ITIL 4As an ITIL expert, I want to discuss the difference between incident and problem based on ITIL 4. Although both of the terms are commonly…Jun 24, 2021Jun 24, 2021
Risk Management Practice by ITIL 4By 2019, ITIL is renewed as ITIL 4 to integrate Agile and DevOps to ITSM strategies and become more customer focused rather than being IT…May 27, 2021May 27, 2021
Culture versus Strategy!Let me begin with the statement of management guru Peter Drucker,Mar 30, 2021Mar 30, 2021
My Presentation Tips Through an Extraordinary CaseVisualization is a powerful method at problem solving. Professional design thinker Tom Wujec offers to use visual diagrams to solve even…Feb 21, 2021Feb 21, 2021
İşimizde mutlu olmanın sırrı ne?İşimizi yaparken bizi en çok mutlu eden, başarılı hissettiren ya da anlamlı bir şeyin parçası olduğunu düşündüren etkenler neler?Jan 28, 20211Jan 28, 20211